Koncert: Revolutionizing B2B Calls with AI
Overview
Koncert is a remarkable platform that combines phone tech and AI to offer an enhanced experience for B2B calls. It stands out in the industry as the only ultra-low latency AI dialer platform. This means that when calls are connected, you have a great chance to set meetings promptly, thanks to its seamless connectivity.
Core Features
- Automated Local Presence: Koncert automatically selects Local Caller IDs based on the prospect’s area code. This not only delivers a true local presence but also improves connect rates. Additionally, the Automated Caller ID Health Heat Map monitors daily usage, ensuring that Caller IDs are clean and free from bad spam numbers, so your best prospects don't avoid your calls.
- Analytics: With Koncert, you can easily drill down to see performance at a rep level or list level. This helps in quickly identifying issues and opportunities to enhance team performance.
- Remote Coach: Sales coaching is made easy at scale. Managers can listen to live calls or call recordings. During live calls, they can coach the reps in real time without the prospect hearing.
- Conversation Intelligence: AI scans and detects objections, allowing managers to coach reps effectively. Specific calls can be stored in a call library for reps to learn from examples.
Basic Usage
For Account Executives, it enables covering 100% of ideal customers in the target market through phone conversations along with emails, making prospecting a breeze. XDR Managers can utilize dashboards and call recordings to train and coach their SDRs/BDRs/TDRs. Chief Revenue Officers can empower their sales teams to continuously find new opportunities and shorten sales cycles. Inside & Field Sales Managers can increase their team's productivity by tracking various metrics like the number of dials made, emails sent, call connects, and conversations.
In comparison to other existing AI sales solutions, Koncert offers a more comprehensive set of features. While some may focus solely on dialing or analytics, Koncert combines multiple aspects like local presence management, intelligent conversation analysis, and effective remote coaching to provide a holistic approach to boosting sales through B2B calls.
